Privacy Policy

Artyhub respects your privacy concerns. This Privacy Policy describes the types of personal information we collect, how we use it, with whom we share it, and your choices regarding our collection, use, and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. We take the privacy of all our users and customers very seriously. The phrase "personal information" refers to information by which you or the device you use to connect to the Internet can be identified.

1. What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

2. How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3. Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

4. How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6. How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [support@artyhub.com].

7. What Types of Cookies and Tracking Tools Do We Use?

Cookies are small data files that are placed on your device (computer, phone, tablet) when you visit a website. Tracking tools are broader and include cookies, as well as web beacons, pixels, and similar technologies used to track your activity on the Site.

We use a variety of cookies and tracking tools for different purposes:

Essential Cookies: These cookies are necessary for the basic functionality of the Site and allow you to navigate and shop.
Functionality Cookies: These cookies allow the Site to remember your preferences (like language or location) and provide a more personalized experience.
Analytics Cookies: These cookies collect information about how you use the Site, such as the pages you visit and the time you spend on them. This information helps us improve the Site and your shopping experience.
Advertising Cookies: These cookies may be used to deliver targeted advertising to you on and off the Site.

8. How We Use the Information Collected from Cookies and Tracking Tools?

The information we collect from cookies and tracking tools may be used for the following purposes:

To improve the Site and your shopping experience
To personalize your browsing experience
To understand how visitors use the Site
To deliver targeted advertising
To operate and improve our business

Your Choices Regarding Cookies and Tracking Tools

You have several choices regarding the use of cookies and tracking tools on the Site:

Most web browsers allow you to control cookies through their settings. You can block cookies altogether, or you can choose to accept only certain types of cookies.
You may be able to opt-out of certain tracking tools. Look for the opt-out instructions within the specific tracking tool or cookie.
Please note that blocking or disabling cookies may limit your access to certain features of the Site.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [support@artyhub.com].